Refund & Exchange Policy

We want you to be completely satisfied with your purchase from Medical ID Me.

Refunds:
We are happy to provide a full refund for any order returned to us within 30 days of receipt. Items must be returned in their original condition and packaging.

Exchanges:
If you would like to exchange an item (for example, for a different size), please return it to us and include a note with the new size or product you’d like in exchange.

Return Address:
Medical ID Me
Park House
920 Bradford Road
Birstall
WF17 9PH

Once we receive your return, we’ll process your refund or exchange promptly.

If you have any questions, please contact our team at info.medicalidme@gmail.com